The way to repair doc open errors on cellular Google Drive


Picture: Google

From time to time you may discover Google Drive on Android supplying you with matches. You need to work on a doc saved to your Google Cloud, or a doc saved to work on regionally and it will not open. When these docs will not obtain or open, productiveness can grind to a halt.

You examine your community connection, and it is good to go. You reboot your gadget, and the issue persists. What’s going on? Why will not Google Drive behave?

The issue lies within the Google Drive cache (that is proper…cache strikes once more). There are numerous occasions and numerous situations the place a system, service, or app cache may cause a number of issues, and Google Drive just isn’t immune. In the long run, you simply want the app to perform so you will get again to work.

With that stated, let’s clear up this drawback.

SEE: Report: More than half of IT professionals think the cloud makes their jobs harder

Clearing the Google Drive cache

You may assume clearing the whole app cache would clear up this drawback, nevertheless it does not all the time; apart from, there could also be situations when you do not need to clear the cache for your whole apps. This is the best way to clear simply the Google Drive cache.

1. Open the Google Drive app after which faucet the menu button within the prime left nook (three vertical bars).

2. When the sidebar opens (Determine A), scroll down and faucet Settings.

Determine A

Figure A

Picture: Jack Wallen

The Google Drive sidebar open on a OnePlus three.

three. From inside the Settings window, scroll down till you see Clear Cache (Determine B). Faucet that button after which, when prompted, faucet OK to take away all cached paperwork from inside Google Drive.

Determine B

Figure B

Picture: Jack Wallen

Clearing the cache on Google Drive.

It is best to have the ability to, as soon as once more, work with Google Drive. You will additionally see that your whole offline paperwork are nonetheless listed. As quickly as you clear the cache, these offline paperwork can be routinely re-downloaded and made obtainable to you.

Clearing the Google Docs cache

On the off probability that clearing the Google Drive cache does not resolve the difficulty, you may need to clear the cache on Google Docs as properly. To do that, comply with these steps.

  1. Open Google Docs in your cellular gadget.
  2. Faucet the menu button within the higher left nook (three horizontal bars).
  3. Faucet Settings.
  4. Scroll down and faucet Clear Cache.
  5. When prompted, faucet OK.

Now return to the doc that will not open and check out once more. At this level, the file ought to be positive.

It is going to occur

Whenever you’re utilizing the cloud (and who is not?), you recognize errors are going to happen. Within the case of Google Drive/Docs, the errors are uncommon, however once they occur, they will strike on the absolute worst occasions. Luckily, the answer for fixing the difficulty of docs not opening is sort of easy: clear your cache, and all is true on the earth.

If issues go fallacious, you all the time have a backup by way of the online model of Google Drive. To be protected, be sure to make use of a software/service like Insync to maintain an area copy of Google Drive in your desktop.

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